Judgment Playbook

Decision journal

Record the call, reasoning, assumptions, prediction, and review date before outcome rewrites memory.

What it corrects

Outcomes rewrite memory. After success, assumptions look obvious; after failure, warning signs look impossible to miss. A decision journal preserves what was believed when the outcome was still unknown, so experience can produce calibration instead of hindsight stories.

The journal is not a diary. It is a dated, testable record of a call.

How it works

  1. Record the decision, date, alternatives, and reasoning.
  2. Write the expected outcome and confidence precisely enough to revisit.
  3. List the assumptions that must hold.
  4. Set a review date or trigger.
  5. Compare outcome with prediction without editing the original entry.

In a Business Case Weekly case

Every decidenda answer is already the beginning of a journal entry. In the Nike case, improve it by adding the assumption that carries the recommendation, an observable tripwire, and when the decision should be reviewed.

In your answer

  • “I decide to … because …”
  • “This depends on …; I am least certain about …”
  • “I will review the call when … and change course if …”

Common misuse

Do not grade a decision only by its outcome. Review whether the reasoning used the information available at the time, whether confidence was calibrated, and whether execution followed the intended plan.

Kind vs wicked learning environments

Next method

Distinguish feedback that teaches from feedback that rewards luck, delay, or hindsight.

Open next tool